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A support job is only available after you complete a quest at level 18+. There's so many new people around that a lot of the more experienced party leaders won't take anyone without a support job even before level 18, and likewise experienced people who won't want to be in a party where at least the majority has a support job. After level 18 though, there are a lot more people who won't party with someone for exp unless they do have a support job. As far as choosing a job and race, you might want to choose a job and race combination that you think you would have fun with.
The starting jobs are Red Mage, White Mage, Warrior, Thief, Black Mage, Monk. The advanced jobs you need to be level 30+ in one job to get the quest and actually complete it to be able to change to it, though the advanced job quests are made for a higher level than the minimum level you need to take on that quest(to solo at least). A lot of the advanced job quests require you to fight some sort of boss monster. The advanced jobs are Ninja, Samurai, Dark Knight, Dragoon, Summoner(a lot of people will tell you a summoner is useless until you have all or most of the summons), Paladin, Bard, Ranger, and Beastmaster.
I'll have to get back to you on preferred jobs for races once I figure out how to say it.
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